Last Updated: May 9, 2025
At Hughes Chiropractic and Massage, we are committed to providing care and services in a respectful, inclusive environment. We comply fully with applicable federal civil rights laws and do not discriminate based on race, color, national origin, age, disability, or sex. All individuals are treated equally and with dignity regardless of background.
We Offer the Following Free Services:
For Individuals with Disabilities:
Access to aids and services to help communicate effectively, including:
- Qualified sign language interpreters (when available)
- Written materials in accessible formats (e.g., large print, audio, electronic, or other formats)
For Non-English Speakers:
Language support services including:
- Professional interpreters
- Translation of key materials
- Documents available in alternate languages
If you need assistance with any of these services, please contact our doctor using the information listed on the Contact page of our website.
Concerns or Complaints
If you believe that Hughes Chiropractic and Massage has not provided adequate access or has discriminated in any way, you have the right to file a grievance. Please contact our doctor through the details listed under the Contact tab of our website. Grievances can be submitted by mail, in person, by email, or fax. We’re here to support you through the process if needed.
You also have the option to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019
TDD: 800-537-7697
Complaint forms are also available at:
https://eforms.state.gov/Forms/ds4282.PDF
